NR

Maintenance · AI Dispatch & Triage

Orchestrating repairs with intelligent prioritization.

Drag tickets between columns, or use the card menu. The AI suggests a resolution path for every new request.

Avg AI triage time

42s

In AI handling

3

Escalated today

2

Resolved this week

15

New Requests

2
Low

Dishwasher won't drain

MJ

Marcus Johnson

Coral Way 72 · Unit 6C

1h ago

Common blockage. Walk tenant through clearing the filter before dispatching.

Medium

Front door lock sticking

JA

Jean-Pierre Augustin

Little Haiti 06 · Unit 2C

2h ago

Lubricate with graphite before full replacement. Schedule tech within 48h.

AI Handling

3
Medium

Kitchen sink leaking under cabinet

JW

James Whitmore

Wynwood 118 · Unit 7A

6h ago

Likely P-trap loosening. Dispatch plumber within 24h. Provide tenant with bucket + shut-off guidance in the interim.

Low

Garbage disposal humming but not grinding

LP

Linda Park

Wynwood 118 · Unit 9B

4h ago

Likely jammed. Walk through hex-key reset from underside before dispatch.

Medium

Hot water intermittent

IC

Isabelle Clerveaux

Little Haiti 06 · Unit 8A

10h ago

Likely heating element nearing end-of-life. Schedule inspection this week.

Escalated

2
Urgent

AC not cooling, runs constantly

DT

Derrick Thompson

Wynwood 118 · Unit 1A

3h ago
Urgent

Balcony railing loose

ER

Elena Rossi

Coral Way 72 · Unit 5A

20h ago

Resolved

1
Low

Bathroom light fixture flickering

MG

Maria Gonzalez

Brickell 204 · Unit 3B

2d ago